Total Customer Satisfaction Guarantee

Money Back Guarantee *

If for any reason, within seven days from the date of installation, you are not satisfied with your new HotSpring, Tiger River, Solana or Hot Spot hot tub, HotSpring Spas Limited will refund the purchase price of your hot tub, less 20% restocking charge. *

Hot Tub Exchange Privilege *

For 30 days from the date of installation, HotSpring Spas Limited will provide you the privilege of exchanging your hot tub for any other model from the range of HotSpring, Tiger River, Solana or Hot Spot hot tubs for the difference in the purchase price plus a 20% restocking charge. **

Happy-Where-It-Is Guarantee *

Within three months of original installation, HotSpring Spas Limited will be happy to relocate your HotSpring, Tiger River, Solana or Hot Spot hot tub to any location on the same property where the hot tub was originally delivered. Our regular delivery requirements apply.

This offer is good for one move only and does not apply to related electrical and/or construction costs or the cost of a crane or any other equipment necessary other than our standard two-man crew with factory dollies.

Referral Rebate Guide

When you refer a friend, neighbour, relative or co-worker who then purchases a hot tub, swim spa or exercise pool from HotSpring Spas Limited, you will receive a rebate of £150.00 credit for watercare supplies, accessories or services. The buyer must mention your name at the time of purchase. There is no limit to the number of rebates you can earn, even up to the purchase price of a new hot tub.

Just-Call-Us Warranty

HotSpring Spas Limited (not a third party unless specified) will perform all warranty work on your HotSpring, Tiger River, Solana, Hot Spot or Riptide hot tub under the conditions set forth in the warranty provided.

This total satisfaction plan is presented by HotSpring Spas Limited because satisfied customers are the foundation of our business.

* Does not apply to Riptide Swim Spas and Exercise Pools

** This does not include special delivery, installation and related costs - for example, electrical contracting, use of crane, spa shelters etc.

HotSpring of Birmingham is proud to be part of HotSpring Limited, Britain's largest hot tub, exercise pool and spa company. With hot tub prices starting as low as £3,995 you can take advantage of our awarding winning service and find the right hot tub for you. HotSpring has sold more hot tubs, exercise pools and spas worldwide than anyone else; currently we have over 10,000 happy UK customers and over 850,000 worldwide. All hot tub and exercise pool prices include delivery and installation of your hot tub and/or excerise pool.. We sell HotSpring hot tubs, Tiger River hot tubs, Sanum hot tubs, Limelight hot tubs, HotSpot hot tubs, Solana hot tubs and we also sell exercise pools and swim spas with hot tubs attached. Whirlpool baths, jacuzzis, hot tubs, indoor hot tubs, outdoor hot tubs, hottubs, garden spas, garden hot tubs, indoor hot tubs, indoor spas, spas, spars, lounger tubs, garden tubs, portable hot tubs, bubble tubs, exercise pools, swim spas, exercise fitness pool, spa pools, hot tub pools, swimspas, hot tub chemicals, hot tub cleaning products, hot tub toys, hot tub accessories, hot tub furniture, hot tub steps, hot tub bars, swimming pool chemicals, exercise and swimming pool toys, saunas, infrared saunas, steam rooms, traditional saunas, barbecues, BBQ huts, hot tub buildings, hot tub gazebos, hot tub sheds, hot tub shelters, hot tub surrounds, hot tub pavillions, hot tub summer houses, hot tub cabins...